Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, do not use this site.


New Member Registration

Licensed Facial/Skincare Professionals are welcome to register at our website. www.esthemax.com

Send us a copy of one of the credentials to [email protected] or [email protected] after creating an online membership account.


Following Credentials:

- Esthetics License

- Cosmetology License

- Salon/spa Business License

- Letter from owner of salon or spa

- W-2 Form

For students - Permit issued by State

Please send the above from the same email address that is registered with your esthemax account (otherwise, we may not be able to match it to your pending account).

Please provide us with your business license. If you are not the owner of the beauty salon/medical spa, please provide us your salon's name with the physical address or website or IG.


As soon as we receive all of the above, we will review and update your membership registration and we will send you a confirmation email so you can start viewing esthemax products with prices, which must remain confidential and you agree to keep confidential.

We activate new accounts usually within a few hours or but sometimes up to five business days after verifying the applicant's business or professional credentials.

If you have any questions, please feel free to call us at 310-320-6477 or send us an email at [email protected].

We know you are busy and this extra step is inconvenient, but we need to verify all members are actual professionals in order to maintain competitive wholesale prices for only professionals.

esthemax products are for professional use only. esthemax memberships are given only to skincare professionals. By purchasing esthemax products, members agree not to sell or advertise esthemax products on internet commercial platforms available to members of the general public, including Ebay, Amazon, Alibaba, Backpage, Craigslist, and the like. This rule applies worldwide. Members may only advertise or resell esthemax products on their own business website or at their spa. In addition, members who have registered with a student ID agree not to resell or distribute esthemax products for any commercial purposes. We reserve the right to reject or cancel an order or a membership if we have reason to believe that a member is in breach of attempting to breach these terms and conditions.

Thank you again for your membership with esthemax.


Unauthorized Sales

esthemax bears no responsibility for any damage caused by products sold via online markets such as Amazon, eBay, etsy, Poshmark, Merceri and other third parties platforms. All claims made in connection with esthemax products must show proof of direct purchase from esthemax or from an authorized esthemax distributor or retail outlet.


Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of esthemax . The collective work includes works that are licensed to esthemax. Copyright 2022, esthemax ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with esthemax or purchasing esthemax products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with esthemax or to purchase esthemax products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by esthemax. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of esthemax used in the site are trademarks or registered trademarks of esthemax

esthemax has right to sell or market the Products on internet commercial platform available to members of the general public, including Ebay, Amazon, Alibaba, Backpage, Craigslist, etsy and the like; Worldwide

esthemax products are for professional use only. esthemax memberships are given only to skincare professionals. By purchasing esthemax products, members agree not to sell or advertise esthemax products on internet commercial platforms available to members of the general public, including Ebay, Amazon, Alibaba, Backpage, Craigslist, and the like. This rule applies worldwide. Members may only advertise or resell esthemax products on their own business website or at their spa. In addition, members who have registered with a student ID agree not to resell or distribute esthemax products for any commercial purposes. We reserve the right to reject or cancel an order or a membership if we have reason to believe that a member is in breach of attempting to breach these terms and conditions.

Use of the esthemax trademark is likewise an infringement of reserved rights. We will take prompt legal action to stop the activities and recover monetary remedies.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, esthemax disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. esthemax does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. esthemax does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

esthemax shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if esthemax has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that an esthemax product is mistakenly listed at an incorrect price, esthemax reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price. esthemax reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, esthemax shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by esthemax without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

esthemax may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to esthemax .

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of esthemax products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of esthemax products) must be commenced within one (1) year after the claim or cause of action arises. esthemax 's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. esthemax may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an esthemax or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

esthemax does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, esthemax is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, esthemax reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to esthemax in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless esthemax, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, esthemax may link to sites operated by third parties. However, even if the third party is affiliated with esthemax , esthemax has no control over these linked sites, all of which have separate privacy and data collection practices, independent of esthemax . These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, esthemax seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Delivery

Shipping typically takes 3~7 business days. International shipping may be delayed due to unforeseen circumstances.

US FREE SHIPPING

with purchase of $200.00 or more

INTERNATIONAL FREE SHIPPING

with purchase of $500.00 or More (Free shipping for purchases of $500 if located out of the US, including Alaska, Guam, Puerto Rico, & Hawaii)

DUTIES & TAXES

We exclude the cost of taxes and duties in your order, so you need to pay additional fees.

Shipping fees will not be refunded.

We are not responsible for refunds if:

  • Packages are refused due to duties and taxes.
  • Packages can not clear customs because of restrictions.
  • Items that are missing because they are confiscated by Customs.

Exchange Policy

All return & exchange claims must be made within 10 days of the customer's receipt of the products.

-While we make every effort to ensure the accuracy of each other, occasionally there may be a discrepancy / damaged item(s) in your shipment. Please contact us immediately at 310-320-6477.

-Please provide the order number, along with your email address and phone number, for the fastest service. Photos are required for damage claims

-To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.

-Due to extra security and safety concerns surrounding the national or states emergency such as the Corona Virus epidemic, all esthemax sales are final. No exchange or returns will be accepted at this time (Starting March 19. 2020) and until further notice.


Return Policy

-Returned shipping is not refundable. 20% restocking fees will be applied.

-Due to extra security and safety concerns surrounding the national or states emergency such as the Corona Virus epidemic, all esthemax sales are final. No exchange or returns will be accepted at this time (Starting March 19. 2020) and until further notice.

Address: 1740 Crenshaw Blvd. Torrance, CA 90501 310-320-6477


Refund Policy

To be eligible for a refund, any returned product must be in the original condition, unopened, undamaged packaging and shipped with a copy of the original sales invoice or packing list slip in sealed cartons with appropriate packaging materials. Your return and exchange will be processed promptly and will be shipped via standard ground shipping. Processing and transit time apply after the exchange package is received. Business days are from Monday to Friday, excluding federal holidays within the United States. An email will be sent to confirm receipt and processing of your return or exchange request. -Due to extra security and safety concerns surrounding national or state emergencies, such as the COVID-19 epidemic, all esthemax sales are final. No exchange or returns will be accepted at this time (Starting March 19. 2020) and until further

Customer Support: [email protected]

Show Sales and Promotions

All promotional sales and show purchases are final & non-refundable. Show special prices and promotions apply only to sales made during the show. Expect 2-3 weeks delivery for orders placed at the show.


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.